My Way To Go

Frequently Asked Questions

Way To Go has been designed to be simple and straightforward to use. However, here are answers to some popular questions.

Why should I use Way To Go to plan my funeral?

Talking about death and funeral plans with loved ones can be very difficult. It’s often not something that people want to contemplate so it can be very hard to make your plans for your funeral clear to those that love you. Way To Go allows you to make all those choices so, when the times comes, they have a clear indication of how you want your funeral to go.

Why can’t I just tell my family what I want?

Because, sometimes, talking about death and funerals is just too hard. It’s something that many people avoid talking about. This way, those having to face the prospect of planning your funeral will be able to see exactly how you want to be remembered. Every small detail will be covered so they can be safe in the knowledge that they are carrying out our wishes without making any wrong decisions.

When can I share my funeral plans with my family?

Whenever you want to. It’s totally up to you. If you’d rather wait until after your death you can. But if you want them to share the process with you, they will be able to access your details with a unique code that you are given when you sign up and they will be able to read your wishes. It will only be shared with your loved ones when you decide. This code enables the reader to access a read-only copy of everything you have planned.

What exactly can I plan for?

Everything from music to venue to readings and photographs. Way To Go is a way of getting the send-off you want. If you want a theme, you can. If you want to upload a video message, you can. If you want to avoid that awful photo from your Aunty’s wedding being used on the front of the funeral service you can! You have complete control.

What if I change my mind about the choices I’ve made?

That’s absolutely fine. You can access your account and change your choices as many times as you want. The beauty of Way To Go is that you can amend your plans any number of times. 

I want to make plans but I don’t really know what I want. Can Way To Go help?

Planning for your funeral doesn’t have to be hard and we’re here to help with lots of ideas. We have lists of funeral venues, music playlists, themes you might not have thought of, poems and readings and details of local funeral directors. We hope this gives you lots of inspiration for your funeral.

How much does it cost?

It’s completely FREE to sign up but we will need to take your bank details for the £10 annual subscription that will need to be paid after the first 12 months.

10% of your annual payment will go to end of life charities.

I want to cancel my plan. Is this possible?

If you decide Way To Go is not for you after all (but we’re confident you won’t!) then it’s not a problem. Way To Go takes your payment retrospectively after a year. Your plan will be automatically cancelled if we don’t receive the scheduled direct debit payment on the nominated date. The first payment will be taken on the first of the month, 12 months after you sign up.

What happens if my family don’t like the plans I’ve made?

Your Way To Go plan is not a legal document and there is no absolutely way of enforcing your wishes. However, we hope that your family and loved ones will take your well-thought, well-organised plans into account and make the correct decisions for your send-off. In an already tough period, we’re confident they will be grateful to have all your wishes and ideas in one place.

If you can’t find the answer here, please contact us.

Sign up now for FREE!

  • Change your profile whenever you want
  • Control access to your profile with a unique link
  • Save your loved ones the stress of planning your funeral; it will be a relief and a help for them to know your wishes.
  • Get the funeral that you want
  • Support charities whose focus is improving end of life care

“Talking about death is in everyone’s interests. It can help us to prepare while we are still in good health, cope with grief after a bereavement and plan for the future.”

Richard Lyle MSP (Cross Party Group on Funerals and Bereavement

"Preparing for death is one of the most empowering things you can do. Thinking about death... clarifies your life"

"We cannot banish dangers, but we can banish fears. We must not demean life by standing in awe of death"