Frequently Asked Questions

Way To Go has been designed to be simple and straightforward to use. However, here are answers to some popular questions.

Why should I use Way To Go? Why can’t I just tell my family and friends what I want?

Way to Go offers a way to keep an up to date record of exactly what you would like to happen at your funeral.  Sometimes our loved ones do not want to talk about these things as it upsets them.  Also, at a time of grief and stress it is difficult to remember details and Way to Go offers a way for them to know exactly what your wishes are without that extra stress at a difficult time.

What if I change my mind about some of the details?

The beauty of Way to Go is that you can amend your plans any number of times as it is only the most recent copy which will be saved.

How will my family and friends access the information?

When you register with Way to Go a code will be generated.  This will allow whoever has the code to access a read only copy of everything you have saved on your Mywaytogo area.

We advise that you either give your family or friends a copy of this, or, if you prefer, leave it with your will or with your solicitor to be accessed on your death.


How do I cancel my plan?

As Way to Go takes your payment retrospectively, your plan will be automatically cancelled when we do not receive the scheduled direct debit payment on the nominated date. The first payment will be taken on the first of the month, twelve months after you registered your details.

What happens if my family does not like my plans?

Way to Go is not a legal document and we have no way to enforce your wishes. It is hoped that, knowing what you want, your family and loved ones will be able to make the correct decisions in the event of your death.

If you can’t find the answer here, please contact us.

Sign up now for FREE!*

  • Change your profile whenever you want
  • Control access to your profile with a unique link
  • Save your loved ones the stress of planning your funeral; it will be a relief and a help for them to know your wishes.
  • Get the funeral that you want
  • Support charities whose focus is improving end of life care

“Talking about death is in everyone’s interests. It can help us to prepare while we are still in good health, cope with grief after a bereavement and plan for the future.”

Richard Lyle MSP (Cross Party Group on Funerals and Bereavement

"Preparing for death is one of the most empowering things you can do. Thinking about death... clarifies your life"

"We cannot banish dangers, but we can banish fears. We must not demean life by standing in awe of death"

10% of your annual payment will go to end of life charities every year